Account deletion policy

Request deletion

In the native app, open Profile, Help & privacy, then Delete my account. In the portal, open Account settings. Type DELETE to confirm. If you cannot sign in, contact admin@oronzo.io from your registered address to verify ownership. Never send a password.

Removal and timing

Access is blocked immediately. A background worker removes your Cognito identity, profile, uploaded documents, applications, owned services and opportunities, relevant messages and support records. Other participants may lose those platform records. Transfer organization ownership first. Administrator accounts require an access-transfer review through support. We target completion within 30 days. Failed requests remain blocked and are retried or reviewed.

Retention

Security audit evidence and identity block markers expire after 365 days under scheduled maintenance. Successful job records and encrypted backups expire after 30 days. Pending requests, incident evidence and specifically required legal holds can remain until resolved. Restores must reconcile subsequent deletions. Employers and colleges may keep independent copies under their policies. Deleting the app from your device alone does not delete the account. Email admin@oronzo.io to follow up or exercise locally available privacy rights.